Support
If you need assistance or have any queries, our customer support team is here to help. We strive to provide efficient and effective support to ensure your experience with Recruit Genie is smooth and satisfactory.
You can reach out to us through one of the following channels.
- Email: You can email us at support@recruitgenie.co.uk. Our team monitors this inbox regularly and will respond to your inquiries as quickly as possible.
- Telephone: If you need urgent assistance then you can call us directly on 0845 241 1964. Our phone lines are open during business hours, and our support staff will be happy to assist you with any issues or questions you may have.
- Website: If you are logged into the Recruit Genie system at https://client.recruitgenie.co.uk, you have more convenient options to contact us. Simply click on the “support” link located at the top right corner of the page. From there, you can select “contact support” to fill out a form with your request, which our team will review and respond to promptly. You can also access our “knowledge base” through the same “support” link, where you will find various help articles that might address your questions or concerns.
Business Support Hours
Monday: 8am – 6pm
Tuesday: 8am – 6pm
Wednesday: 8am – 6pm
Thursday: 8am – 6pm
Friday: 8am – 6pm
Saturday: 8am – 6pm
Sunday: closed
Support is available during business hours only, however, if you do have an urgent request then please contact us via phone on 0845 241 1964.